Only around 1 in 50 Thomson charter flights suffered an extensive delay of three hours or more during summer 2010, and while this is close to double the proportion affected in summer 2009 for the airline it was still significantly less than the levels seen for major competitors Monarch and Thomas Cook.
followed as runner-up for the season, despite a 48% increase in the average delay of their charter flights from 20 minutes in summer 2009 to over 29 minutes in summer 2010. Similarly, on-time performance of Monarch charter flights slipped from 73% in summer 2009 to 66% in summer 2010.
Thomas Cook Airlines
finished the season in third position with the most significant drop in punctuality seen among charter airlines, a nearly 65% increase in the average delay from 21 minutes in summer 2009 to 35 minutes in summer 2010. This returned the airline to summer 2008 delay levels. Thomas Cook charter flights suffered a much higher proportion of delays in excess of 1 hour compared with the average for all charter flights during the season, at 1 in 6 flights, up significantly from 1 in 10 during summer 2009.
For the second summer season running, Viking Airlines
had the poorest punctuality, with their average charter flight delayed by 52 minutes during summer 2010, around 80% longer than the average for all charter flights during the period. Less than half of all Viking flights operated on time and a nearly a quarter of their flights were delayed by over an hour - double the UK charter average.